2 Year Warranty
Quality problems, free replacement within 45 days, and a 2-Year Warranty!
Thank you for your interest in the product and services of Zoku Store.
We support a 2-year warranty on any item purchased in our store.
If there is a quality problem within 45 days, we provide a free warranty.
- NO ADDITIONAL COST: You pay $0 for repairs – labor and shipping included.
- COVERAGE: Warranty starts on the date of purchase. Service, Repair, Troubleshooting, Replacement are covered
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 45 days.
Zoku Store is NOT responsible for any compatibility issues that may arise when (1) products or options not supported by Zoku; (2) configurations not supported by Zoku; (3) parts intended for one system are installed in another system of different make or model.
This Limited Warranty is NOT transferable and applies ONLY to direct customers who purchase products from Zoku Store.
Once it’s purchased it will automatically be saved on file under warranty exclusive services.
This Limited Warranty only applies to Zoku products
What does this 2-year warranty cover?
- This limited warranty covers any defects product under normal use during the warranty period
- During the Warranty Period, our team will repair or replace at no charge, product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Our team will either do the troubleshooting by email, repair the product at no charge or send a replacement if it can't be repaired.
What does this limited warranty not cover?
The Warranty does not cover any problem that is caused by:
conditions, malfunctions, or damage not resulting from defects in material or workmanship.
What do you have to do?To obtain warranty service, you must first contact us by email (firstname.lastname@example.org) to determine the problem and the most appropriate solution for you.
Frequently Asked Questions:
Do you ship worldwide?
Yes, we ship anywhere in the world with DHL and USPS tracked and insured shipments.
What payment methods do you accept?
We accept PayPal and all credit cards and debit cards.
How much does shipping cost?
Free Shipping for a Limited Time
How long does shipping take?
Please allow 2-3 days to process the order. Due to global events, shipping may take up to 10-15 days depending on your local postage. Although we do expect this to reach you sooner.
Buy with confidence:
Your private information is never shared, and payment is 100% safe and secure. We process payments using the Verified PayPal gateway. This means you're protected with PayPal's Buyer Protection Policy, which ensures you get what you pay for. If something goes wrong with your transaction, PayPal Buyer Protection has you covered.
When you buy through our online website your details are 100% encrypted and secure:
- 100% encrypted SSL secure checkout
- 24/7 support via our customer service email email@example.com
- Tracking numbers sent with every order